Alternate dispute resolution (ADR) is a means by which business and personal conflicts may be settled with less cost and aggravation than going to court. ADR may involve negotiation (parties thrash out a settlement on their own), mediation (an impartial mediator helps those in the disagreement work things out), or arbitration (a neutral third party renders a final decision after hearing from the opposing parties). This book looks at the nature of disputes and the human reasons why they occur and why they are often difficult to resolve. Crowley, an attorney experienced in ADR, suggests that, by ritualizing the resolution process, the nature of the conflict is changed and the remedies can be engineered. He walks readers through the theory and practice of each component of ADR and peppers the writing with anecdotes and references to popular culture. The result is a well-rounded primer on an important new trend. Highly recommended for public libraries.
Joan Pedzich, Harris, Beach & Wilcox, Rochester, N.Y.
Copyright 1994 Reed Business Information, Inc. --This text refers to the Paperback edition.
Product Description
An attorney and conflict resolution specialist offers you step-by-step guidance to settling your disputes out of court.... Marital, employer/employee, contract...no matter what your dispute, this lucid and witty how-to guide offers you proven strategies and step-by-step guidance to resolving it fairly, equitably, and without the time and expense of a court trial. Packed with real-life examples and anecdotes and written in plain English, Settle It Out of Court is a valuable, entertaining resource for businesspeople, negotiators, and just about anybody involved in a dispute. Advance praise for Settle It Out of Court.
"...a timely, insightful, practical, and extraordinarily well-written book on how to achieve fair and dignified resolutions of our disputes. Through real-life experiences, well-told anecdotes, and humor, Mr. Crowley provides a step-by-step guide...which is fun to read, easy to understand, and easy to use." Keith Hunter Regional Vice President American Arbitration Association
"...a real gem. It s timely, witty, and it s desperately needed by millions of litigants and their attorneys...should be required reading for every business professional entering into a contract, every parent contemplating divorce, and every supervisor who finds himself or herself sitting opposite an irate employee." Dr. Peter S. Adler, PhD Managing Director, The Accord Group Former Director of the State of Hawaii Center for Alternative Dispute Resolution
"...a rare combination of tremendously useful information conveyed in a simple, witty, readable manner.... For anyone feeling trapped in a dispute, this will be a welcome road map to reaching a fair, fast, and economical resolution while keeping one s sanity intact." James K. Hoenig Arbitrator, mediator, attorney, and psychologist --This text refers to the Paperback edition.
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