Most helpful critical review
86 of 96 people found the following review helpful
Nice product but lousy delivery service
on December 27, 2007
The box was nicely packaged and arrived with even its bow intact. The amount of candy was abundant, the variety was good, and my father-in-law greatly enjoyed reminiscing over the various gums and hard candies.
When my order from Candy Crate was six days overdue, I emailed the company and received a quick reply. I was assured my product would arrive shortly. I had to send another email after an additional two days complaining that it was Christmas Eve and the package hadn't arrived. Candy Crate contacted the delivery company, refunded my delivery charges, and apologized. Their customer service responses were quick and congenial but I wouldn't order from them unless you plan way ahead or they change the delivery company with whom they work.