Most helpful critical review
2 of 2 people found the following review helpful
Food is wonderful, but many cans always arrived dented! So one star for dented cans!
on March 31, 2015
My dog absolutely loves the Merrick Canned Dog food line, and I love them also,because it looks and smells like "real food" . My dog is 12 years old and had began to be very picky about her food, so I tried many brands until I discovered the Merrick dog food. It got her eating again and she eats every bit. My one major complaint is that the Merrick dog food cans that ship from Amazon are often dented. I have been buying them on line from Amazon, for a few months now...but every order ships with several dented cans (sometimes severely dented) In this last shipment 5 out of the 12 cans had dents, (two of them major dents and many are dented in more then one place)....Since the shipping box from Amazon always arrives in good shape, I can only assume that the cans are damaged before they are shipped out, and so they must be packaged up already damaged.... At this point I feel like the dog food is much to expensive to have it arrived damaged from Amazon. This is a complaint of many reviewers for quite awhile on Amazon, and it is a shame that the cans continue to be shipped damaged. So, I would give the food five stars for the quality of the food, but one star for continually shipping box after box of damaged cans!