Most helpful critical review
12 of 16 people found the following review helpful
They don't work!
on June 5, 2013
These bags/rolls have very good ratings so I ordered a box of 3 to go with my Foodsaver machine. What could be better than the correct bags? I've been using Rival bags that I buy at Wally World up to now with no problems. Half way through sealing up 16 pounds of beef patties and 1 lb blocks, I switched to the Foodsaver bags and they DON'T WORK! It's too late to call Foodsaver tonight so their ears will be burning until tomorrow morning! Absolutely no vacuum is drawn on the bags. The machine just creates a vacuum in its chamber and switches to 'seal' mode. Tried it a half a dozen times to no avail. Never, ever again. I can't see any obvious reason for this other than the bags seem excessively thin but there is a rough surface on the inside of the bag so they should seal.
I'll give Foodsaver one try to make things right and see if they have any customer 'service'. If not, good ole amazon will refund my money! Back to WalMart to stock up on bags!
UPDATE: Called Foodsaver and explained several times what was happening but the rep couldn't believe their bags didn't work. Only when I gave her the lot number of the rolls did I hear a sigh and an offer to send me 3 replacement rolls at no charge. No, I'm not going to send my rolls back to Amazon for a refund! I'll keep them and use them as lunch bags or to seal stew or other liquids where I can't use vacuum. It will probably take me a year to work them off. I give Foodsaver credit for decent customer service.