Top critical review
27 people found this helpful
What is with the Num Lock light? Why does this thing keep going offline?
on May 1, 2014
I bought this to replace another Microsoft USB keyboard, because the letter "V" stopped working. So I receive this, it is a keyboard, and it basically works, so why the 2 stars? I will tell you. One strange thing about this particular item is that it keeps turning off the Num Lock light a few seconds after I stop typing. If I start typing, it turns the Num Lock back on. I have never seen that in any keyboard before. It actually annoys me. I don't like to see blinking lights all the time in my peripheral vision. I wasn't aware that a single LED consumed so much power that it required an energy savings feature, which requires the keyboard to go into the equivalent of a sleep mode or something. I am talking about a single LED, not an array of them. I don't know anybody who needs to count how many pennies they will save over the course of the next 1000 years by turning off a single LED for a few minutes here and there. That in its self doesn't warrant the 2 star rating, but what does is sometimes when the light goes off right as I am starting to type again, they keyboard literally goes offline, my computer makes that "usb device unplugged" sound, followed by a "usb device plugged in sound" then the keyboard goes back online. So naturally when that happens as you are typing, you are typing on a keyboard that is literally disconnected randomly for a second here and there. How annoying! This is the first time I have ever bought a keyboard that literally has a software glitch in it. Who would have thought you can actually manufacture something like a keyboard with software glitches. Well look at the brand name on this keyboard "Microsoft" and then there should be no doubt who can manufacture such an item with software glitches. In the time it took to write this review, that happened to me 5 or 6 times. What a piece of junk. If anybody knows how to fix this issue, please reply, if it is a simple thing to resolve, I will buy you an ice cream and revise this review with some more stars.
5/4/14 update. Figured out what is going on with the keyboard going off all the time. This is specific to Windows 8/8.1. Here's how to fix it:
Go to Control Panel > Hardware and Sound > Devices and Printers
Right click on your USB Keyboard, go to Properties, than the Hardware tab.
Highlight USB Input Device (this is the part that doesn't show up under Device Manager) and click on Properties. Click on Change settings.
Go to the Power Management tab and uncheck 'Allow the computer to turn off this device to save power'
That should do it. The keyboard wont shut off after not using it, and it wont shut off from holding down a key for 5 seconds. Kind of ridiculous why that is checked by default.
I am keeping the review at 2 stars because of the fact that you even have to do this to make the keyboard work correctly, and for the fact that it wasn't easy to find the solution to this problem either.