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10 of 10 people found the following review helpful
on September 18, 2011
Product received in two days and in new like condition. I could not discriminate between this item and a brand new gun. I have shot through 500 staples and the stapler works like a charm. To top off the kudos, this recon package included 1000 1" 18 guage staples. Best of all, the package price was litterally a steal!
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14 of 16 people found the following review helpful
on November 25, 2011
The Factory-Reconditioned Bostitch U/SX1838K 18-Gauge Narrow-Crown Stapler that we ordered and received in the very timely manner was a disappointment! We have ordered several things from Amazon in the past and have always been happy or satisfied with the service and products. Reconditioned items have usually been excellent and many have looked new. This one however appears to be a used return! The stapler did not have the clip/sharpener, correct manual, swivel air fitting and looked as though it had come from a construction tool box site. Beyond being excessively dirty, it had smears of construction glue on it, the air fitting was a worn out straight connection, the head showed signs of excessive wear and rounding. We were replacing one of our older Bostitch oil and non adjustable setting staplers that looked 100 percent better than this one. We immediately sent it back (An Amazon Supplier) and we did receive an immediate refund. For this reason we did give the 2 star rating. While it may have been the exception to the rule we did order the same unit from another vender for less and it arrived in new condtion. Again the Amazon customer service has always been outstanding.
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7 of 7 people found the following review helpful
on August 26, 2011
I bought this staple gun for use around the home. Works perfect, no problems. Looked brand new. Would highly recommend..!!
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5 of 5 people found the following review helpful
on December 7, 2011
i was blown away when i received my purchase, it looked like it was brand new!

it arrived before the promised delivery date.

i was very impressed with the whole purchase, not only was it a smooth transaction, it was a great value! i was in Lowe's after purchasing mine and i checked the price, it was about $60 bucks higher.

the stapler was better than i expected, not only cosmetically, but all of the extra were there as well.

the stapler works like a champ!

I would recommend it to anyone!!!!


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4 of 4 people found the following review helpful
on March 23, 2012
Unit arrived with trigger tab locked in down position preventing unit from operating. It also did not include staples which were included in description. Called vendor and was told that description was wrong and staples are not included. I could send malfunctioning unit back and get replacement. Since I wanted to use the gun, I took it to the local Dewalt/Bostitch store and had it repaired under warranty (but that took 5 days).

Gun now works good but not the best buying experience.
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3 of 3 people found the following review helpful
on February 20, 2012
This item never worked correctly. I had to take it apart to make it function for every use. After that it would work most of the day. I was on a job yesterday and it quit completely. Very frustrating tool. Only reliable thing about it is the built in pencil sharpener
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2 of 2 people found the following review helpful
on August 24, 2012
When I've purchased reconditioned items in the past, it has meant that the factory did a tear-down, inspection, replaced worn components, and then signed off on it as being "good-as-new". Other write-ups refer to people that purchased this item through CPO. I bought it directly from Amazon so I'm guessing the culprit has to be the Bostitch factory.

They did put the stapler in a brand-new case, the the stapler itself was grungy. It doesn't appear any sort of quality review was done, except possibly testing that it could shoot a staple. At this point, I'm planning on returning the stapler because I can have no idea of what condition the stapler is really in... The stapler body shows heavy wear so all I know is I might have a unit that is near the end of its life cycle.
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2 of 2 people found the following review helpful
on July 29, 2013
The "Factory-Reconditioned" Bostitch 18-Gauge Narrow-Crown Stapler I ordered was a complete disappointment! Reconditioned items I've purchased in the past through Amazon have worked well. This item is the worst example of a "Reconditioned" item I've ever seen. The tool came with mud caked on various areas, the sharpener was rusty, and it showed obvious signs that it had been very roughly used. I tested it out and it did seem to function well. I used it a total of 3 times after testing it out and and now it won't work at all.
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1 of 1 people found the following review helpful
on June 17, 2013
I've purchased several factory reconditioned tools from other manufacturers, and almost every one has looked and performed like brand new. This Bostitch is the exception. According to the description on the amazon page, "This is a factory reconditioned product. Reconditioned generally means that the product has been returned to the manufacturer, who brings the product back to like new condition." Nothing could be further from the truth. I received a nail gun that looks like it has had thousands of staples put through it, and shows lots of wear and tear. The Bostitch label was sitting in the case, apparently it was not attached to the tool properly. The tool is used, and they didn't even clean the grime off the tool, let alone "recondition" it. Dirt and oil is visible around the trigger and the exhaust ports, something you only see after using the gun for lots of hours of hard use. The swivel fitting and the trigger both leak air like a sieve. Not only did they not clean the tool, but their idea of "reconditioned" is to take a Sharpie marker and cover all the dings, nicks, and scratched, which there is no shortage of on this tool. I'm very disappointed in this purchase. Apparently there is no QC at Bostitch or who ever does the so-called reconditioning. My guess is that someone returned this tool with a leaking trigger, and all Bostitch did was resell it as "reconditioned" after a quick touch-up with a Sharpie marker. Perhaps I received a lemon.
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3 of 4 people found the following review helpful
on December 23, 2011
I bought this stapler for projects around the house. Used it and after putting in three staples, the unit stopped working. I took it apart since I was in the middle of my project and I needed the tool to continue work. Found that the piston did not return to the top position. Reset the piston and the tool function properly but would continue with the the problem with the piston intermittenly. I finished my project for now. If I had known of the quality of malfuntion on this tool I would not have bought it and would not recommend it. I've always thought of Bosh tools to be of high quality, but they missed it on this tool. I have a Ridgid nailer and never had trouble with it.

I disassembled the tool and cleaned all of the factory red lubricant and replaced it with white lithium grease. After this the tool has been performing satisfactory. No more malfuntions. Works at the recommended pressure and with the proper sized staples for this tool.

I changed my star rating from one star to three stars only because I was able to solve the problem of this tool and now performs satisfactory. If it had performed properly from start I would have given it a 5 star.
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