Top critical review
28 of 30 people found this helpful
on November 9, 2012
We purchased this laptop October 30th, 2012. We would have given this product 5 stars if not for the problems we have had with getting it to turn on. We were very happy with the smaller 14" screen, how lightweight it was, user-friendly, seemed to have a long battery life and we loved the way the keyboard lit up when any key was pressed. Here is the one major problem we've had. We have had this laptop less than 2wks. and we have had nothing but problems getting the laptop to turn on after going into hibernation, sleep and after being shut down. We have tried everything. We made sure the battery was fully charged, took the battery out and reinserted. We tried googling the problem to see how others fixed this problem and even called Sony Vaio Support. One time it would turn on, the next time it wouldn't turn on at all. We repeated the process all over again and sometimes that would work, but more often not. We are feeling very frustrated & disappointed. We have decided to exchange this laptop for a replacement of this exact model and hope the one we are returning is just a fluke. Aside from the problems we have had with this laptop not turning on, we have been happy with this laptop and would recommend this model to others.